Frequent questions

How can I place an order on Madistore?

To place an order on Madistore, just select the product you are interested in and add it to your cart. Then proceed to checkout, where you will be prompted to enter your shipping and payment information. Once the payment is complete, you will receive an order confirmation by email.

What payment methods are accepted on Madistore?

We accept the following payment methods: credit and debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay.

What shipping methods are available on Madistore?

We offer express shipping on all orders. Delivery times vary according to the destination country, in Italy it takes from 24 to 72 working hours, while for the rest of the European Union it takes from 3 to 5 working days.

What are the shipping costs on Madistore?

Shipping costs depend on the country and the order value. At checkout, you will be shown the total shipping cost.

Can I make a return on Madistore?

Yes, we accept returns within 14 days of purchase, provided the product is in perfect condition and hasn't been used. To make a return, simply contact our customer service and request return instructions.

How can I contact Madistore customer service?

You can contact our customer service via email, phone or Whatsapp chat.

Do you offer discounts or promotions on Madistore?

Yes, we regularly offer discounts and promotions on our products. To stay updated on our offers, subscribe to our newsletter or follow us on social media.

How can I stay updated on Madistore news?

You can stay updated on Madistore news by subscribing to our Newsletter or following us on social media. In addition, you can visit our site regularly to find out about new products and new offers.